DỊCH VỤ ĐÀO TẠO & HUẤN LUYỆN LEAN SIX SIGMA VÀ CÁC CÔNG CỤ CẢI TIẾN
CiCC can help enhance your organization’s process improvement efforts through the effective application of Lean Six Sigma methods and tools.
What is Lean Six Sigma?
- Lean Six Sigma is a blend of two concepts: Lean, which is aimed at reducing waste by breaking down processes and segregating waste from value, and Six Sigma, which helps companies reduce process variation and errors by using quality and statistical tools. Together they help companies reap the benefits of faster processes with lower cost and higher quality.
- The type of process issues experienced by the organization will dictate the selection of the most suitable set of Lean and Six Sigma tools.
- Originally developed to improve manufacturing efficiency and quality, Lean Six Sigma is now being adopted by all types of organizations from financial institutions to retailers to hospitals.
Our approach to Lean Six Sigma
- CiCC’s integrated Lean Six Sigma consulting and training approach does not simply add a limited set of Lean tools to the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) improvement methodology; instead, we go broad and deep, providing your organization with the full set of Lean tools, teaching and empowering you to select and use the tools that make the most sense for each situation.
Learn more about Lean Six Sigma training and consulting
CiCC starts by understanding what programs, if any, you already have in place (e.g., ISO 9000 compliant management system). Our experience enables us to evaluate objectively your existing performance improvement initiatives, identify the gaps, and then work together to deploy a high-impact Lean Six Sigma program.
Our experienced Lean Six Sigma consultants can help your organization:
- Decide which deployment model best suits your environment.
- Establish an effective governance structure.
- Identify opportunities (areas of focus) to apply the methodologies to enhance business performance.
- Select projects within the areas of focus.
- Train and coach your staff so that they correctly apply the tools.
- Monitor the overall performance of your Lean Six Sigma initiative, and identify opportunities for improvement.
Lean Six Sigma Training Solutions
- CiCC has a comprehensive suite of Lean Six Sigma training to meet the needs of various audience groups throughout an organization.
- We regularly hold public classes on Lean Six Sigma related topics in more than 5 cities around the Vietnam. In addition, each of our courses can be customized and presented at a location of your choice. For groups of five or more, on-site classes are a cost-effective, flexible, confidential way to train your employees. You can trust our highly-skilled trainers to transfer the knowledge to your staff effectively and efficiently.
- Our Lean Six Sigma training programs also are available in multiple versions to suit industry-specific needs, such as manufacturing, services, and healthcare.
Our standard training courses include those listed below:
| Course name | Duration | Public | Onsite |
| Lean Six Sigma Black Belt Certification | 20 days | Y | Y |
| Lean Six Sigma GB upgrade to BB Certification | 10 days | Y | Y |
| Lean Six Sigma Champion Certification | 3 days | Y | Y |
| Lean Six Sigma Green Belt Certification | 10 days | Y | Y |
| Lean Six Sigma Master Black Belt Certification | 10 days | Y | N |
| Lean Six Sigma White Belt | 5 days | Y | Y |
| Lean Six Sigma for Management | 1 day | Y | Y |
| Lean Six Sigma Awareness | 2 days | Y | Y |
| Lean Six Sigma Project Support | 5 days | N | Y |
| Lean Six Sigma Audit and Assessments | 2-5 days | N | Y |
Đào tạo & Huấn luyện Lean/ Kaizen / Just In Time
CiCC has taken the basics of Lean and has made them even more practical and accessible to practitioners in any industry at any level. Our Lean methodology approach focuses on developing staff to reach strategic goals that help your organization improve and make value flow faster.
What Is Lean?
The Lean methodology and tools are based on the Toyota Production System that focuses on the complete elimination of all waste, efficient production, and collaborative teamwork at all levels of the organization. The goal of Lean is to produce the right amount (based on demand) of high-quality products and services (as defined by your customers) with the least amount of time, effort, and cost. This system has now been adapted and adopted by all types of organizations. Manufacturing, financial, healthcare, insurance, government, and military institutions have all embraced Lean.
CiCC’s Lean Pathway for Deployment
- CiCC offers an innovative application of Lean concepts and methodologies through our Lean Pathway model.
- This model helps you utilize the appropriate Lean methodology manufacturing approach based on the problem being solved; it serves as a guide for determining when to use a particular Lean approach and, it addresses the support systems issues that must be managed to make Lean a sustainable part of the business culture, not just a temporary tool set.
- CiCC Lean experts have a long history of applying Lean in a vast array of industries, including healthcare, financial services, industrial, and government.
- Our strength lies in the depth of knowledge and experiences our Lean training team brings to the customers we serve.
CiCC Consultants Can:
- CiCC offers an innovative application of Lean concepts and methodologies through our Lean Pathway model.
- Our Lean Pathway is designed to speed up Lean deployment and help an organization progress from an isolated project-type implementation to a more comprehensive transformation-based implementation.
- Like the more rigorous methods found in other improvement initiatives, such as Six Sigma, the Lean Pathway is both prescriptive- suggesting a logical sequence of implementing Lean- and flexible enough to be useful in diverse situations.
Lean Training Solutions
CiCC’s comprehensive suite of Lean training solutions ensures all needs are met at every level of your organization- from your suppliers to the CEO, from you into the hands of your customers.
In addition to offering standard programs, Lean training courses can be customized to meet your organization’s unique goals. Our training programs also are available in multiple versions to suit industry-specific needs, such as manufacturing, services and healthcare.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Lean Practitioners Certification | 8 days | N | Y |
| Lean Implementer Certification | 12 days | Y | Y |
| Planning and Leading Lean Kaizen Events | 4 days | Y | Y |
| Targeted Lean Event | 4 days | N | Y |
| Understanding Lean Enterprise Tools | 1-2 days for each Tool | Y | Y |
| Lean for Management | 1 day | Y | Y |
| Lean Awareness Manufacturing / Service | 3 days | Y | Y |
| Lean Project Support | 5 days | N | Y |
| Lean Audit and Assessments | 2-5 days | N | Y |
| Creating and Computerizing the Lean Office | 2 days | Y | Y |
| Lean Performance Measurements | 2 days | Y | Y |
Đào tạo & Huấn luyện Dư án Six Sigma DMAIC
DMAIC is a step-by-step approach for improving existing business processes.
The Six Sigma methodology, DMAIC (Define, Measure, Analyze, Improve, Control), is used when a product or process is in existence but is not meeting customer specifications or is not performing adequately. The Six Sigma DMAIC approach combines statistical and quality management tools to ensure that processes exhibit peak performance, resulting in a dramatic increase in customer satisfaction, productivity, and shareholder value.
The successful deployment of Six Sigma DMAIC requires the application of a wide range of tools, from simple quality tools (e.g., brainstorming or Pareto analysis) to advanced statistical modeling (e.g., regression analysis or designed experiments). The goal is to boost performance, drive better solutions and drastically reduce or eliminate nonconformities (defects) and problems to exceed customer requirements.
CiCC’s Six Sigma consultants can help you apply Six Sigma DMAIC to its fullest extent.
Our experienced Six Sigma consultants can help your organization:
- Establish an effective governance structure for the DMAIC strategy.
- Facilitate strategic planning sessions.
- Select, review, and evaluate projects that are aligned with the organization’s strategy.
- Develop your organization’s Six Sigma Champions, with Black Belts, and Green Belts, including providing “Train the Trainer” programs.
- Complete Six Sigma projects by providing on-site coaching and assistance for project Champions.
- Bring the benefits of Six Sigma to your organization right away through our Rent-a-Black Belt program.
- Train and coach your staff so that they correctly apply the DMAIC and/or DMADV tools.
- Monitor the overall performance of your Six Sigma initiative and identify opportunities for improvement.
DMAIC Training Solutions
Our programs may be customized for your organization within your Six Sigma process improvement effort. In addition, our Six Sigma training programs also are available in multiple versions to suit industry-specific needs, such as manufacturing, services, and healthcare.
Our standard training courses include those listed below:
| Course name | Duration | Public | Onsite |
| Six Sigma Black Belt Certification | 20 days | Y | Y |
| Six Sigma GB upgrade to BB Certification | 10 days | Y | Y |
| Six Sigma Champion Certification | 3 days | Y | Y |
| Six Sigma Green Belt Certification | 10 days | Y | Y |
| Six Sigma Master Black Belt Certification | 10 days | Y | N |
| Six Sigma White Belt | 5 days | Y | Y |
| Six Sigma for Management | 1 day | Y | Y |
| Six Sigma Awareness | 2 days | Y | Y |
| Six Sigma Project Support | 5 days | N | Y |
| Six Sigma Audit and Assessments | 2-5 days | N | Y |
Đào tạo & Huấn luyện Design for Six Sigma DMADV
Six Sigma DMADV provides the road map for process (re)design and helps you to create and implement an effective process from the start.
Design for Six Sigma applies the DMADV (Define, Measure, Analysis, Design, Verify/Validate), methodology. The successful deployment of Six Sigma DMADV results in products and services that consistently meet customer requirements, projected costs, targeted release dates, and production capabilities.
The successful deployment of Six Sigma DMADV requires the application of a wide range of tools, from simple quality tools (e.g., brainstorming or Pareto analysis) to advanced statistical modeling (e.g., regression analysis or designed experiments). The goal is to boost performance, drive better solutions and drastically reduce or eliminate nonconformities (defects) and problems to exceed customer requirements.
CiCC’s consultants can help you apply Design For Six Sigma DMADV to its fullest extent.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Design for Six Sigma | 1-5 days | Y | Y |
| Applying Six-Sigma to Product Development | 5 days | Y | Y |
Đào tạo Công cụ Cải tiến Focused Improvement Tools
Focused Improvement Tools (FIT) constitute an CiCC approach to Lean Six Sigma deployment that allows you to “jump start” or enhance your Lean Six Sigma program by isolating the application of rigorous statistical tools into stand-alone courses.
In contrast to traditional, multiple-week programs such as Black Belt training, FIT courses offer 2-3 days of in-depth training focused on mastering the specific Lean Six Sigma tool you need right away. This more focused approach allows individual practitioners to learn (or refresh) targeted skills that can be applied quickly to solve their process issues, and allows organizations to see a faster return on investment by breaking down big, bold objectives into smaller, more achievable chunks.
Benefits of the Focused Improvement Tools program include:
- Matches the right Lean Six Sigma tool with an organization’s specific needs.
- Allows organizations to accelerate deployment of the specific skills they need in order to streamline processes and enhance returns.
- Participants see a faster return on investment by focusing on their most needed Lean Six Sigma tool.
- For organizations already using Lean Six Sigma as a tool, offers an opportunity to brush up or delve deeper into specific important skills.
- Is an optimal starting place for employees who don’t have time for longer Lean Six Sigma courses.
- Courses can be taken on their own or bundled together in cost-saving packages.
If your organization needs immediate assistance applying a single or series of Focused Improvement Tools, an CiCC consultant can help.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Applying Design of Experiments (DOE) | 3 days | Y | Y |
| Basic Problem Solving (Root Cause Analysis) | 2 days | Y | Y |
| Basic Statistics/Introduction to Minitab | 3 days | Y | Y |
| Conducting Regression Analysis | 2 days | Y | Y |
| Data Collection and Gage R&R (MSA) | 2 days | Y | Y |
| Implementing Statistical Process Control (SPC) | 3 days | Y | Y |
| Potential Failure Mode and Effects Analysis (FMEA) | 3 days | Y | Y |
| Understanding and Conducting Data Analysis | 3 days | Y | Y |
| Understanding and Measuring Process Performance | 2 days | Y | Y |
| Understanding and Performing Hypothesis Testing | 2 days | Y | Y |
| Cost of Quality (COQ) Implementation | 2 days | Y | Y |
| Quality Function Deployment (QFD) | 2 days | Y | Y |
| Policy Deployment | 2 days | Y | Y |
Đào tạo & Huấn luyện ISO TS 16949 Core Tools
The quality core tools will help you improve your organization’s QMS. Companies seeking TS 16949 need to understand the core tools to meet the requirements. The 5 Core Tools required to effectively implement and audit ISO/TS 16949 are listed in the table below.
- Advanced Product Quality Planning (APQP)
- Failure Mode and Effects Analysis (FMEA)
- Production Part Approval Process (PPAP)
- Statistical Process Control (SPC)
- Measurement System Analysis (MSA)
CiCC’s consultants can help you apply TS16949 core tools to its fullest extent.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Advanced Product Quality Planning (APQP) | 1 day | N | Y |
| Failure Mode and Effects Analysis (FMEA) | 3 days | Y | Y |
| Production Part Approval Process (PPAP) | 1 days | N | Y |
| Statistical Process Control (SPC) | 3 days | Y | Y |
| Measurement System Analysis (MSA) | 2 days | Y | Y |
Đào tạo & Huấn luyện Balanced Scorecard
CiCC provides training and consulting services to commercial, government, and non-profit organizations. We applies best practices gained from hundreds of consulting assignments and thousands trainees in Balanced scorecard, strategic performance management and measurement, strategic planning, and change management to help executives, managers and analysts transform their organizations into “performance excellence” organizations.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Introduction to the Balanced Scorecard | 2 days | Y | Y |
| Advanced Balanced Scorecard | 3 days | Y | Y |
| Practice and application Balanced Scorecard | 3 days | Y | Y |
| Build up Balanced Scorecard system | 3 days | Y | Y |
Đào tạo & Huấn luyện Supply Chain Management
Consulting in Supply Chain & Operation is project based designing new systems, researching specific markets or improving organizations.
CiCC provides training and consulting in supply chain management.
Beside Lean Six Sigma, we combine Lean to supply chain to Lean supply chain management is for many companies. It is not just for manufacturers who practice lean management. It is also for non-manufacturers, wholesalers, distributors, retailers and others
CiCC’s consultants can help you apply Supply Chain to its fullest extent.
Our standard training courses include those listed below:
| Course Name | Duration | Public | On-site |
| Supply Chain Strategies | 2 days | Y | Y |
| Internet Technologies and Supply Chain Management | 3 days | Y | Y |
| Performance Measures for Supply Chain Management | 3 days | Y | Y |
| Product and Process Design for Supply Chain Management | 3 days | Y | Y |
Thực hiện Đánh giá Performance Excellence
Performance excellence—the ability to create value for customers, employees, and investors—is a common theme among the best performing organizations in the world.
CiCC’s Performance Excellence Practice helps organizations create sustainable value by addressing the needs of those three key groups.
- Sustainable Performance Management
- Teams
- Assessment Services
In addition to providing directed Performance Excellence consulting services, we offer a comprehensive suite of Performance Excellence training courses. All of our Performance Excellence courses can be customized for your organization.
Our standard training courses include those listed below. Refer to any course title for more information at www.cicc.com.vn
| Course Name | Duration | Public | On-site |
| Optimizing Teams for Success | 1 days | N | Y |
| Lean Assessments | 2 days | N | Y |
| Six Sigma Assessments | 2 days | N | Y |
| Lean Six Sigma Assessments | 2-5 days | N | Y |
| Enterprise Performance Diagnosis | 2-5 days | N | Y |
